Collection's Items (Sorted by Submit Date in Descending order): 261 to 280 of 392
| Issue Date | Title | Author(s) | Type |
| 2017 | The influence of traditional Chinese value on an international Chinese IT organization | Dr. LEE Bernard ; Tsui, Anthony S. C. | Peer Reviewed Journal Article |
| 2016 | A customer-dominant logic on service recovery and customer satisfaction | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
| 2009 | The moderating effect of switching costs on the customer satisfaction-retention link: Retail Internet banking service in Hong Kong | Dr. WONG Chi Bo, Brian ; Mula, Joseph M. | Conference Paper |
| 2011 | Perceptions of customer satisfaction, switching costs and customer retention: An empirical study of basic and advanced Internet banking users in Hong Kong | Dr. WONG Chi Bo, Brian | Peer Reviewed Journal Article |
| 2011 | The influence of customer satisfaction and switching costs on customer retention: Retail Internet banking services | Dr. WONG Chi Bo, Brian | Peer Reviewed Journal Article |
| 2011 | The influence of satisfaction and relationship commitment on student loyalty in self-financed tertiary education institutions | Dr. WONG Chi Bo, Brian | Peer Reviewed Journal Article |
| 2012 | The relationship between shopping mall attributes, customer satisfaction and positive word-of-mouth: China visitors in Hong Kong | Dr. WONG Chi Bo, Brian ; Ng, Hing Cheong ; Wong, Ka Li Kelly ; Wong, Man Ho | Peer Reviewed Journal Article |
| 2012 | Facebook usage by small and medium-sized enterprise: The role of domain-specific innovativeness | Dr. WONG Chi Bo, Brian | Peer Reviewed Journal Article |
| 2012 | The moderating effect of switching barriers: Online stock and derivatives trading | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly | Peer Reviewed Journal Article |
| 2013 | Perceived usefulness of Internet for adopters and non-adopters: an empirical analysis of retired senior citizens in Hong Kong | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly | Peer Reviewed Journal Article |
| 2013 | Mainland Chinese tourists' expectations, perceived performance of and satisfaction towards shopping malls in Hong Kong | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Ng, Hing Cheong | Peer Reviewed Journal Article |
| 2016 | Use of switching barriers to retain customers: Online retail stock traders in Hong Kong | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Chan, Wing Chun Eric | Peer Reviewed Journal Article |
| 2015 | Understanding viral advertising pass-on behavior on Facebook | Dr. LAW Chui Chui, Monica | Conference Paper |
| 2014 | A qualitative research on brand sensitivity: Traditional Chinese medicine health products | Dr. CHENG Lee Chuen | Peer Reviewed Journal Article |
| 2014 | Self-efficacy beliefs and academic help seeking behavior of Chinese students | Dr. NG Chi Ho, Mark | Peer Reviewed Journal Article |
| 2014 | Social media and luxury fashion brands in China: The case of Coach | Dr. NG Chi Ho, Mark | Peer Reviewed Journal Article |
| 2014 | Consumer motivations to disclose information and participate in commerical activities on Facebook | Dr. NG Chi Ho, Mark | Peer Reviewed Journal Article |
| 2015 | Encouraging green purchase behaviours of Hong Kong consumers | Dr. NG Chi Ho, Mark ; Dr. LAW Chui Chui, Monica | Peer Reviewed Journal Article |
| 2016 | Age and gender differences: Understanding mature online users with the online purchase intention model | Dr. LAW Chui Chui, Monica ; Dr. NG Chi Ho, Mark | Peer Reviewed Journal Article |
| 2016 | An extended online purchase intention model for middle-aged online users | Dr. LAW Chui Chui, Monica ; Kwok, Chi-Wai Ron ; Dr. NG Chi Ho, Mark | Peer Reviewed Journal Article |
Collection's Items (Sorted by Submit Date in Descending order): 261 to 280 of 392
