Department of Business Administration

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Author:  張鳳儀

Results 1-20 of 27

Issue DateTitleAuthor(s)Type
12018Beyond exchange and prosocial motives, is altruistic helping a valid motive for organizational citizenship behavior?Dr. CHEUNG Fung Yi, Millissa ; Dr. PENG Zhengmin, Kelly ; Wong, Chi-Sum Peer Reviewed Journal Article
22011Customer involvement and perceptions: The moderating role of customer co-productionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
32016A customer-dominant logic on service recovery and customer satisfactionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
42015Do task and relation-oriented customers co-create a better quality of service? An empirical study of customer-dominant logicDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
52017The effect of organizational responses to service failures on customer satifaction perceptionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
62013Explore how Chinese consumers evaluate retail service quality and satifactionDr. CHEUNG Fung Yi, Millissa ; To, W. M. ; Tam, Joyce F. Y. Peer Reviewed Journal Article
72019An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
82012Factors that influence the level of problem gambling: A Macao caseDr. CHEUNG Fung Yi, Millissa ; Lai, Terence T. M. ; Wong, Chi-Sum Peer Reviewed Journal Article
92012How does customer motivational orientation affect satisfaction?Dr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
102019How personality traits, employee incompetence and consumer similarity influence shoplifting behaviorBai, Yin ; Wu, Wei-Ping ; Dr. CHEUNG Fung Yi, Millissa Peer Reviewed Journal Article
112017The influence of the propensity to trust on mobile users' attitudes toward in-app advertisements: An extension of the theory of planned behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
122012Leader-member exchange and employee work outcomes in Chinese firms: The mediating role of job satisfactionDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
132014Leader-member exchange and industrial relations climate: Mediating role of participatory management in ChinaDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
142010Management commitment to service quality and organizational outcomesDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
152013The mediating role of perceived organizational support in the effects of interpersonal and informational justice on organizational citizenship behaviorsDr. CHEUNG Fung Yi, Millissa Peer Reviewed Journal Article
162011Participatory management and employee work outcomes: The moderating role of supervisor-subordinate guanxiDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
172008Relationships of organizational justice and organizational identification: The mediating effects of perceived organizational support in Hong KongDr. CHEUNG Fung Yi, Millissa ; Dr. LAW Chui Chui, Monica Peer Reviewed Journal Article
182016Service co-creation in social media: An extension of the theory of planned behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
192014Supervisor attribution of subordinates' organizational citizenship behavior motivesDr. PENG Zhengmin, Kelly ; Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum Peer Reviewed Journal Article
202009Supervisor-subordinate guanxi and employee work outcomes: The mediating role of job satisfactionDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping ; Chan, Allan K. K. ; Wong May M. L. Peer Reviewed Journal Article