| Issue Date | Title | Author(s) | Type |
1 | 2018 | Beyond exchange and prosocial motives, is altruistic helping a valid motive for organizational citizenship behavior? | Dr. CHEUNG Fung Yi, Millissa ; Dr. PENG Zhengmin, Kelly ; Wong, Chi-Sum | Peer Reviewed Journal Article |
2 | 2011 | Customer involvement and perceptions: The moderating role of customer co-production | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
3 | 2016 | A customer-dominant logic on service recovery and customer satisfaction | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
4 | 2015 | Do task and relation-oriented customers co-create a better quality of service? An empirical study of customer-dominant logic | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
5 | 2017 | The effect of organizational responses to service failures on customer satifaction perception | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
6 | 2013 | Explore how Chinese consumers evaluate retail service quality and satifaction | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. ; Tam, Joyce F. Y. | Peer Reviewed Journal Article |
7 | 2019 | An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
8 | 2012 | Factors that influence the level of problem gambling: A Macao case | Dr. CHEUNG Fung Yi, Millissa ; Lai, Terence T. M. ; Wong, Chi-Sum | Peer Reviewed Journal Article |
9 | 2012 | How does customer motivational orientation affect satisfaction? | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
10 | 2019 | How personality traits, employee incompetence and consumer similarity influence shoplifting behavior | Bai, Yin ; Wu, Wei-Ping ; Dr. CHEUNG Fung Yi, Millissa | Peer Reviewed Journal Article |
11 | 2017 | The influence of the propensity to trust on mobile users' attitudes toward in-app advertisements: An extension of the theory of planned behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
12 | 2012 | Leader-member exchange and employee work outcomes in Chinese firms: The mediating role of job satisfaction | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
13 | 2014 | Leader-member exchange and industrial relations climate: Mediating role of participatory management in China | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
14 | 2010 | Management commitment to service quality and organizational outcomes | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
15 | 2013 | The mediating role of perceived organizational support in the effects of interpersonal and informational justice on organizational citizenship behaviors | Dr. CHEUNG Fung Yi, Millissa | Peer Reviewed Journal Article |
16 | 2011 | Participatory management and employee work outcomes: The moderating role of supervisor-subordinate guanxi | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
17 | 2008 | Relationships of organizational justice and organizational identification: The mediating effects of perceived organizational support in Hong Kong | Dr. CHEUNG Fung Yi, Millissa ; Dr. LAW Chui Chui, Monica | Peer Reviewed Journal Article |
18 | 2016 | Service co-creation in social media: An extension of the theory of planned behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
19 | 2014 | Supervisor attribution of subordinates' organizational citizenship behavior motives | Dr. PENG Zhengmin, Kelly ; Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum | Peer Reviewed Journal Article |
20 | 2009 | Supervisor-subordinate guanxi and employee work outcomes: The mediating role of job satisfaction | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping ; Chan, Allan K. K. ; Wong May M. L. | Peer Reviewed Journal Article |