Dr. WONG Chi Bo, Brian

BA-wong3.jpg picture
 
Position
Assistant Professor
 
Chinese Name
王志寶博士
 
 
Personal Site
 
 
 
Scopus Author ID
 
Research Interests
Strategic impacts of information systems and technology
Factors affecting technological adoption
Factors affecting customer satisfaction and loyalty
E-Commerce
 
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Status
staff
 

Refined By:
Date Issued:  [2010 TO 2019]

Results 1-13 of 13

Issue DateTitleAuthor(s)Type
12018Rewarding and punitive switching barriers in a continuous purchasing setting: The impact of relationship ageDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Ng, Hing Cheong ; Chou, Chiu Ping Peer Reviewed Journal Article
22018The moderating effect of relationship termination costs in the link between relationship commitment and intention to stay: An empirical study of self-financed tertiary education institutions in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Wing Yan ; Ng, Hing Cheong Conference Paper
32017Switching barriers that help retain online retail banking users: A study of basic and advanced usersDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Wong, Man Kwan Conference Paper
42016Use of switching barriers to retain customers: Online retail stock traders in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Chan, Wing Chun Eric Peer Reviewed Journal Article
52013Mainland Chinese tourists' expectations, perceived performance of and satisfaction towards shopping malls in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Ng, Hing Cheong Peer Reviewed Journal Article
62013Perceived usefulness of Internet for adopters and non-adopters: an empirical analysis of retired senior citizens in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly Peer Reviewed Journal Article
72012The moderating effect of switching barriers: Online stock and derivatives tradingDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly Peer Reviewed Journal Article
82012The relationship between shopping mall attributes, customer satisfaction and positive word-of-mouth: China visitors in Hong KongDr. WONG Chi Bo, Brian ; Ng, Hing Cheong ; Wong, Ka Li Kelly ; Wong, Man Ho Peer Reviewed Journal Article
92012Facebook usage by small and medium-sized enterprise: The role of domain-specific innovativenessDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
102011The influence of customer satisfaction and switching costs on customer retention: Retail Internet banking servicesDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
112011The influence of satisfaction and relationship commitment on student loyalty in self-financed tertiary education institutionsDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
122011Perceptions of customer satisfaction, switching costs and customer retention: An empirical study of basic and advanced Internet banking users in Hong KongDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
132011The influence of customer satisfaction and switching costs on customer retention: Retail internet bankingDr. WONG Chi Bo, Brian Peer Reviewed Journal Article