Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.11861/5229| Title: | Switching barriers that help retain online retail banking users: A study of basic and advanced users |
| Authors: | Dr. WONG Chi Bo, Brian Wong, Ka Li Kelly Wong, Man Ho Wong, Man Kwan |
| Issue Date: | 2017 |
| Publisher: | International Business Information Management Association |
| Source: | In proceedings of the 29th International Business Information Management Association Conference -- Education excellence and innovation management through vision 2020 (pp. 2956-2969). International Business Information Management Association. |
| Conference: | 29th International Business Information Management Association Conference |
| Type: | Conference Paper |
| URI: | http://hdl.handle.net/20.500.11861/5229 |
| ISBN: | 9780986041976 |
| Appears in Collections: | Business Administration - Publication |
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