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Title: Switching barriers that help retain online retail banking users: A study of basic and advanced users
Authors: Dr. WONG Chi Bo, Brian 
Wong, Ka Li Kelly 
Wong, Man Ho 
Wong, Man Kwan 
Issue Date: 2017
Publisher: International Business Information Management Association
Source: In proceedings of the 29th International Business Information Management Association Conference -- Education excellence and innovation management through vision 2020 (pp. 2956-2969). International Business Information Management Association.
Conference: 29th International Business Information Management Association Conference 
Type: Conference Paper
ISBN: 9780986041976
Appears in Collections:Business Administration - Publication

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