Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11861/5228
Title: Rewarding and punitive switching barriers in a continuous purchasing setting: The impact of relationship age
Authors: Dr. WONG Chi Bo, Brian 
Wong, Ka Li Kelly 
Ng, Hing Cheong 
Chou, Chiu Ping 
Issue Date: 2018
Source: Journal of Electronic Banking Systems, vol. 2018, Article ID 812508.
Journal: Journal of Electronic Banking Systems 
Description: Open Access
Type: Peer Reviewed Journal Article
URI: http://ibimapublishing.com/articles/JEBS/2018/812508/812508.pdf
http://hdl.handle.net/20.500.11861/5228
ISSN: 2165-9982
DOI: 10.5171/2018.812508
Appears in Collections:Business Administration - Publication

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