Dr. WONG Chi Bo, Brian

BA-wong3.jpg picture
 
Position
Assistant Professor
 
Chinese Name
王志寶
 
 
Personal Site
 
 
Scopus Author ID
 
Research Interests
Strategic impacts of information systems and technology
Factors affecting technological adoption
Factors affecting customer satisfaction and loyalty
E-Commerce
 
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Status
staff
 

Results 1-13 of 13

Issue DateTitleAuthor(s)Type
12021Moderators affecting relationship between student satisfaction and student retention in self-financed Tertiary education sector: A conceptual research modelWong, Ka Li Kelly ; Dr. WONG Chi Bo, Brian ; Wong, Wing Yan ; Wong, Man Shing Peer Reviewed Journal Article
22018Rewarding and punitive switching barriers in a continuous purchasing setting: The impact of relationship ageDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Ng, Hing Cheong ; Chou, Chiu Ping Peer Reviewed Journal Article
32016Use of switching barriers to retain customers: Online retail stock traders in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Chan, Wing Chun Eric Peer Reviewed Journal Article
42013Mainland Chinese tourists' expectations, perceived performance of and satisfaction towards shopping malls in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Ng, Hing Cheong Peer Reviewed Journal Article
52013Perceived usefulness of Internet for adopters and non-adopters: an empirical analysis of retired senior citizens in Hong KongDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly Peer Reviewed Journal Article
62012The moderating effect of switching barriers: Online stock and derivatives tradingDr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly Peer Reviewed Journal Article
72012The relationship between shopping mall attributes, customer satisfaction and positive word-of-mouth: China visitors in Hong KongDr. WONG Chi Bo, Brian ; Ng, Hing Cheong ; Wong, Ka Li Kelly ; Wong, Man Ho Peer Reviewed Journal Article
82012Facebook usage by small and medium-sized enterprise: The role of domain-specific innovativenessDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
92011The influence of customer satisfaction and switching costs on customer retention: Retail Internet banking servicesDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
102011The influence of satisfaction and relationship commitment on student loyalty in self-financed tertiary education institutionsDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
112011Perceptions of customer satisfaction, switching costs and customer retention: An empirical study of basic and advanced Internet banking users in Hong KongDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
122011The influence of customer satisfaction and switching costs on customer retention: Retail internet bankingDr. WONG Chi Bo, Brian Peer Reviewed Journal Article
132009The moderating effect of switching costs on the customer satisfaction-retention link: Retail Internet banking service in Hong KongDr. WONG Chi Bo, Brian ; Mula, Joseph M. Peer Reviewed Journal Article; Conference Paper