Department of Business Administration

Refined By:
Author:  Dr. NG Chi Ho, Mark
Date Issued:  2023

Results 1-3 of 3

Issue DateTitleAuthor(s)Type
12023Assessing streamer attributes: the role of trust in purchase intention for live e-commerceDr. LAW Chui Chui, Monica ; Dr. NG Chi Ho, Mark ; Dr. LAM Che Fai, Lubanski ; Dr. CUI Xiling, Celine Conference Paper
22023Cognitive and emotional dimensions of negative customer engagementDr. NG Chi Ho, Mark Conference Paper
32023A dynamic framework for managing negative customer engagementDr. NG Chi Ho, Mark Conference Paper