Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11861/8300
Title: A dynamic framework for managing negative customer engagement
Authors: Dr. NG Chi Ho, Mark 
Issue Date: 2023
Source: Ng, Mark (2023 Jan 5-6). A dynamic framework for managing negative customer engagement. SIBR 2023 Conference (Archive) On Interdisciplinary Business & Economics Research. Tokyo. https://www.sibresearch.org/past-2023-tokyo.html.
Conference: SIBR 2023 Conference (Archive) On Interdisciplinary Business & Economics Research-Tokyo 
Type: Conference Paper
URI: http://hdl.handle.net/20.500.11861/8300
Appears in Collections:Business Administration - Publication

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