Showing results 5 to 24 of 27
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Issue Date | Title | Author(s) | Type |
2017 | The effect of organizational responses to service failures on customer satifaction perception | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2013 | Explore how Chinese consumers evaluate retail service quality and satifaction | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. ; Tam, Joyce F. Y. | Peer Reviewed Journal Article |
2019 | An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2012 | Factors that influence the level of problem gambling: A Macao case | Dr. CHEUNG Fung Yi, Millissa ; Lai, Terence T. M. ; Wong, Chi-Sum | Peer Reviewed Journal Article |
2012 | How does customer motivational orientation affect satisfaction? | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2019 | How personality traits, employee incompetence and consumer similarity influence shoplifting behavior | Bai, Yin ; Wu, Wei-Ping ; Dr. CHEUNG Fung Yi, Millissa | Peer Reviewed Journal Article |
2017 | The influence of the propensity to trust on mobile users' attitudes toward in-app advertisements: An extension of the theory of planned behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2012 | Leader-member exchange and employee work outcomes in Chinese firms: The mediating role of job satisfaction | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
2014 | Leader-member exchange and industrial relations climate: Mediating role of participatory management in China | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
2010 | Management commitment to service quality and organizational outcomes | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2013 | The mediating role of perceived organizational support in the effects of interpersonal and informational justice on organizational citizenship behaviors | Dr. CHEUNG Fung Yi, Millissa | Peer Reviewed Journal Article |
2011 | Participatory management and employee work outcomes: The moderating role of supervisor-subordinate guanxi | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping | Peer Reviewed Journal Article |
2008 | Relationships of organizational justice and organizational identification: The mediating effects of perceived organizational support in Hong Kong | Dr. CHEUNG Fung Yi, Millissa ; Dr. LAW Chui Chui, Monica | Peer Reviewed Journal Article |
2016 | Service co-creation in social media: An extension of the theory of planned behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
2014 | Supervisor attribution of subordinates' organizational citizenship behavior motives | Dr. PENG Zhengmin, Kelly ; Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum | Peer Reviewed Journal Article |
2009 | Supervisor-subordinate guanxi and employee work outcomes: The mediating role of job satisfaction | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping ; Chan, Allan K. K. ; Wong May M. L. | Peer Reviewed Journal Article |
2013 | Supervisor-subordinate kankei, job satisfaction and work outcomes in Japanese firms | Dr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping ; Wong, Mei-Ling | Peer Reviewed Journal Article |
2011 | Transformational leadership, leader support, and employee creativity | Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum | Peer Reviewed Journal Article |
2017 | Why mutual trust leads to highest performance: The mediating role of psychological contract fulfillment | Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum ; Yuan, Gong Yuan | Peer Reviewed Journal Article |
2013 | Work-family/family-work conflict: The moderating roles of gender and spousal working status | Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum | Peer Reviewed Journal Article |