Department of Business Administration

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Author:  Dr. LAW Chi Hang, Colin

Results 1-20 of 23

Issue DateTitleAuthor(s)Type
12022Airline service quality, customer satisfaction, and repurchase Intention: Laotian air passengers’ perspectiveDr. LAW Chi Hang, Colin ; Zhang, Yahua ; Gow, Jeff Peer Reviewed Journal Article
22022Carryon forces affecting business travel decisions in the face of COVID endemicDr. LAW Chi Hang, Colin ; Lin, Eliver ; Tan, Seck Conference Paper
32022COVID-19: ASEAN aviation policy and the significance of intra-regional connectivityDr. LAW Chi Hang, Colin ; Katekaew, Rungkaew Peer Reviewed Journal Article
42023A discrete event simulation model for airport runway operations optimisation: A case study of Cairo International AirportKhireldin, Awad ; Dr. LAW Chi Hang, Colin Peer Reviewed Journal Article
52022Do ultra long haul flights attract more premium class passengers?Dr. LAW Chi Hang, Colin ; Lin, Eliver Book Chapter
62022Dynamic relationship between air transport, economic growth and inbound tourism in Cambodia, Laos, Myanmar and VietnamDr. LAW Chi Hang, Colin ; Zhang, Yahua ; Gow, Jeff ; Vu, Xuan-Binh Peer Reviewed Journal Article
72022Effects of low-cost airlines on domestic tourism economy in ThailandDr. LAW Chi Hang, Colin ; Prompitak, Kamontorn ; Wongwattanakit, Chatchawan Peer Reviewed Journal Article
82022Efficiency in Thailand’s air transport industry in the era of air liberalisation policiesDr. LAW Chi Hang, Colin Peer Reviewed Journal Article
92023The efficiency performance of full-service carriers in East and Southeast Asia amid increasing air transport liberalization and LCC presenceZhang, Yahua ; Dr. LAW Chi Hang, Colin ; Zhang, Anming Book Chapter
102023Enhancing national reputation and competitiveness in the global market through the use of soft power: A case study approach to Asia and Oceania AirlinesDr. LAW Chi Hang, Colin ; Lin, Eliver ; Fu, Candace Book Chapter
112020Examining the economic determinants of air transport in the socialist republic of VietnamDr. LAW Chi Hang, Colin ; Wongwattanakit, Chatchawan ; Promitak, Kamontorn Conference Paper
122019A flight attendant's essential guide: From passenger relations to challenging situationsDr. LAW Chi Hang, Colin Book
132021The impact of airline service quality on customer satisfaction and repurchase intention: Evidence from air transportation sector of Lao people's democratic republic.Dr. LAW Chi Hang, Colin ; Zhang, Yahua Conference Paper
142022The impact of long haul, low cost flights: linking Thailand to Japan and South KoreaDr. LAW Chi Hang, Colin Peer Reviewed Journal Article
152024The Impact of vaccination, infection and fatality rate on ASEAN air transport industry in the pandemic periodDr. LAW Chi Hang, Colin Peer Reviewed Journal Article
162013Introduction to airline ground serviceDr. LAW Chi Hang, Colin ; Doerflein, Mary R. Book
172018A practical guide to airline customer service: From airline operations to passenger servicesDr. LAW Chi Hang, Colin Book
182021Price discrimination and yield management in the airline industryZhang, Guoquan ; Dr. LAW Chi Hang, Colin ; Zhang, Yahua ; Yang, Hangjun Book Chapter
192018Regulatory changes in international air transport and their impact on tourism development in Asia pacificDr. LAW Chi Hang, Colin ; Zhang, Yahua ; Zhang, Anming Book Chapter
202021The relationship between air transport and rural tourism in ThailandDr. LAW Chi Hang, Colin Peer Reviewed Journal Article