Department of Business Administration
Results 1-4 of 4
| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2013 | Mainland Chinese tourists' expectations, perceived performance of and satisfaction towards shopping malls in Hong Kong | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Ng, Hing Cheong | Peer Reviewed Journal Article |
| 2 | 2012 | The relationship between shopping mall attributes, customer satisfaction and positive word-of-mouth: China visitors in Hong Kong | Dr. WONG Chi Bo, Brian ; Ng, Hing Cheong ; Wong, Ka Li Kelly ; Wong, Man Ho | Peer Reviewed Journal Article |
| 3 | 2017 | Switching barriers that help retain online retail banking users: A study of basic and advanced users | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Wong, Man Kwan | Conference Paper |
| 4 | 2016 | Use of switching barriers to retain customers: Online retail stock traders in Hong Kong | Dr. WONG Chi Bo, Brian ; Wong, Ka Li Kelly ; Wong, Man Ho ; Chan, Wing Chun Eric | Peer Reviewed Journal Article |