Department of English Language and Literature
Results 1-4 of 4
| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2017 | Construing negotiation: The role of voice quality features in American-Filipino business telephone conversations | Dr. WAN Yau Ni, Jenny | Peer Reviewed Journal Article |
| 2 | 2017 | Language of persuasion in ESP writing: Personal recount in travelers’ online complaints | Dr. WAN Yau Ni, Jenny | Conference Paper |
| 3 | 2017 | "Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversations | Dr. WAN Yau Ni, Jenny | Conference Paper |
| 4 | 2017 | Tourism discourse analysis: International travelers’ e-complaints, and e-response letters from management group of Hong Kong 5-stars hotels on TripAdvisor | Dr. WAN Yau Ni, Jenny | Conference Paper |