Skip navigation
Home
Research Outputs
Researchers
Departments and Research Centres
Projects
Events
Theses
Explore by
Research Outputs
Researchers
Departments and Research Centres
Projects
Events
Theses
Help
Sign on to:
My DSpace
Receive email
updates
Edit Account details
Browsing by Author
Dr. WAN Yau Ni, Jenny
Enter a last name
Or, select a letter below to browse by last name
0-9
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
中文
In order:
Ascending
Descending
Results/Page
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Authors/Record:
All
1
5
10
15
20
25
30
35
40
45
50
Showing results 16 to 23 of 23
< previous
Issue Date
Title
Author(s)
Type
2017
"Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversations
Dr. WAN Yau Ni, Jenny
Conference Paper
2019
Multilingual print advertisements: Linguistic features of English-mixing advertisement in Hong Kong
Dr. WAN Yau Ni, Jenny
Conference Paper
2018
Peer assessment in ELT: A critical evaluation of peer review written by L2 learners in a private university in Hong Kong
Dr. WAN Yau Ni, Jenny
Presentation
10-Apr-2015
Professional discourse analysis: Specific language features in telephone communication breakdown
Dr. WAN Yau Ni, Jenny
Conference Paper
2023
Research on voice quality in call center discourse: Validating reliability through interrater agreement and Praat
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2023
Structuring logical relations in workplace English telephone negotiation
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2017
Tourism discourse analysis: International travelers’ e-complaints, and e-response letters from management group of Hong Kong 5-stars hotels on TripAdvisor
Dr. WAN Yau Ni, Jenny
Conference Paper
2019
University e-learning platform: Exploring patterns of lexical stance markers in online group discussion
Dr. WAN Yau Ni, Jenny
Presentation