Forey, Gail
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Forey, Gail
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Results 1-2 of 2
Issue Date | Title | Author(s) | Type | |
---|---|---|---|---|
1 | 2024 | Hospitality discourse on social media: Evaluating online complaints and service recovery for luxury hotels | Dr. WAN Yau Ni, Jenny ; Forey, Gail | Peer Reviewed Journal Article |
2 | 2024 | Exploring collective identity and community connections: An interpersonal analysis of online visitor reviews at the Overseas Chinese Museum (2012–2023) | Dr. WAN Yau Ni, Jenny ; Forey, Gail | Peer Reviewed Journal Article |