Lau, Theresa
Name
Lau, Theresa
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Results 1-3 of 3
| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2005 | The role of trust in customer relationship management: An example to financial services industry | Dr. LAW Chui Chui, Monica ; Wong, Y. H. ; Lau, Theresa | Peer Reviewed Journal Article |
| 2 | 2003 | From customer relationship management to customer‐managed relationship: Unraveling the paradox with a co‐creative perspective | Dr. LAW Chui Chui, Monica ; Lau, Theresa ; Wong, Y. H. | Peer Reviewed Journal Article |
| 3 | 2001 | Information technology and the work environment -- Does IT change the way people interact at work? | Lau, Theresa ; Wong, Y. H. ; Chan, K. F. ; Dr. LAW Chui Chui, Monica | Peer Reviewed Journal Article |