Dr. WAN Yau Ni, Jenny

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Position
Assistant Professor
 
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Research Interests
Systemic Functional Linguistics
Professional Discourse Analysis
Intercultural Communication
Business Communication
Conversation Analysis
Language Studies
 
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Status
staff
 

Publications

Results 1-20 of 29

Issue DateTitleAuthor(s)Type
12024Graduation resources in news discourse: Calls for the British Museum to return Chinese cultural artefactsDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
22024Hospitality discourse on social media: Evaluating online complaints and service recovery for luxury hotelsDr. WAN Yau Ni, Jenny ; Forey, Gail Peer Reviewed Journal Article
32024Framing negative eWOM via conjunctions: The language of customer communication in the luxury hotel sector on social mediaDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
42024Exploring interpersonal meanings of report cards and WISC-V scores: A case study of a gifted childDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
52024Language differences in online complaint responses between generative artificial intelligence and hotel managersDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
62024Some research guides in applied linguisticsDr. WAN Yau Ni, Jenny Presentation
72023Structuring logical relations in workplace English telephone negotiationDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
82023Research on voice quality in call center discourse: Validating reliability through interrater agreement and PraatDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
92023"But it's truly aggravating and depressing": Voicing counter-expectancy in US-Philippines service interactionsDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
102023Investigating writer's stance in university academic group discussionsDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
112023Exploring interpersonal language in wedding discourse on social mediaDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
122023Insurance discourse analysis: Identifying register variables and generic stages in English cross-border complaint callsDr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
132023AI-powered writing mastery: Enhancing vocabulary and sentence structures through social mediaDr. WAN Yau Ni, Jenny Presentation
142019University e-learning platform: Exploring patterns of lexical stance markers in online group discussionDr. WAN Yau Ni, Jenny Presentation
152019Interpreting media literacy: A pilot study of interpersonal meaning in YouTube wedding speechDr. WAN Yau Ni, Jenny Conference Paper
162019Multilingual print advertisements: Linguistic features of English-mixing advertisement in Hong KongDr. WAN Yau Ni, Jenny Conference Paper
172018Exploring university students' peer review competence: A preliminary study of cognitive and affective feedback in language assessmentDr. WAN Yau Ni, Jenny Presentation
182018Peer assessment in ELT: A critical evaluation of peer review written by L2 learners in a private university in Hong KongDr. WAN Yau Ni, Jenny Presentation
192018Functions of frequently used back channels in a corpus of intercultural conversations between Hong Kong Chinese (HKC) and native English speakers (NES)Dr. WAN Yau Ni, Jenny Peer Reviewed Journal Article
202017"Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversationsDr. WAN Yau Ni, Jenny Conference Paper

Events


Results 1-5 of 6

NameVenueStart DateEnd DateType
1st Lunchtime Research SeminarLanguage Center RLG104, Hong Kong Shue Yan University16-09-202416-09-2024Seminar
ELTU Conference 2019: Alternative Approaches to English Language Learning and TeachingThe Chinese University of Hong Kong27-05-201928-05-2019Conference
2018 International Conference on Bilingual Learning and TeachingThe Open University of Hong Kong25-10-201827-10-2018Conference
The International Conference on "English Lauguage Education in the Chinese Context"04-05-201805-05-2018Conference
Doing Research in Applied Linguistics 3 & 19th English in South-East Asia Conference 2017 (DRAL3/19th ESEA)King Mongkut's University of Technology Thonburi, Bangkok, Thailand22-06-201724-06-2017Conference