When corporate apologies work : the mediating effect of public awareness on relief or public anger

Author(s)

Date Issued

2014

URI

http://hdl.handle.net/20.500.11861/2454

Description

Cover title.

Thesis (B.A.) -- Hong Kong Shue Yan University, 2014.

Includes bibliographical references (p. 35-38).

46 leaves

Type

Thesis

File(s)

Name

91024105.pdf

Size

878.57 KB

Format

Adobe PDF

Checksum

(not present)

(MD5):4f0d7ab8b8b4028fec89d5a38150c068

Availability at HKSYU Library