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| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2021 | Gaining customer satisfaction through sustainable supplier development: The role of firm reputation and marketing communication | Fan, Di ; Xiao, Chengyong ; Dr. ZHANG Xiao, Grace ; Guo, Yujuan | Peer Reviewed Journal Article |
| 2 | 2020 | Social media–based customer service and firm reputation | Guo, Yujuan ; Fan, Di ; Dr. ZHANG Xiao, Grace | Peer Reviewed Journal Article |
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