Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.11861/5345| Title: | Call centre discourse: Graduation in relation to voice quality and attitudinal profile |
| Authors: | Dr. WAN Yau Ni, Jenny |
| Issue Date: | 2010 |
| Publisher: | London: Continuum |
| Source: | In Forey, G., & Lockwood, J. (Eds.) (2010). Globalization, communication and the workplace (pp. 106-124). London: Continuum. |
| Type: | Book Chapter |
| URI: | http://hdl.handle.net/20.500.11861/5345 |
| ISBN: | 9780826446077 |
| Appears in Collections: | English Language & Literature - Publication |
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