Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11861/5032
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dc.contributor.authorDr. WONG Chi Bo, Brianen_US
dc.contributor.authorMula, Joseph M.en_US
dc.date.accessioned2018-03-22T07:49:40Z-
dc.date.available2018-03-22T07:49:40Z-
dc.date.issued2009-
dc.identifier.citationIBIMA Business Review, 2009, vol. 2, pp. 20-28.en_US
dc.identifier.isbn9780982148907-
dc.identifier.issn1947-3788-
dc.identifier.urihttp://hdl.handle.net/20.500.11861/5032-
dc.language.isoenen_US
dc.relation.ispartofIBIMA Business Reviewen_US
dc.titleThe moderating effect of switching costs on the customer satisfaction-retention link: Retail Internet banking service in Hong Kongen_US
dc.typePeer Reviewed Journal Articleen_US
dc.typeConference Paperen_US
dc.relation.conference11th International Business Information Management Association (IBIMA) Conferenceen_US
item.fulltextNo Fulltext-
crisitem.author.deptDepartment of Business Administration-
Appears in Collections:Business Administration - Publication
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