Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11861/5031
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dc.contributor.authorDr. WONG Chi Bo, Brianen_US
dc.date.accessioned2018-03-19T08:48:55Z-
dc.date.available2018-03-19T08:48:55Z-
dc.date.issued2011-
dc.identifier.citationGlobal Journal of Management and Business Research, Feb 2011, vol. 11(2), pp. 56-66.en_US
dc.identifier.issn0975-5853-
dc.identifier.urihttp://hdl.handle.net/20.500.11861/5031-
dc.language.isoenen_US
dc.relation.ispartofGlobal Journal of Management and Business Researchen_US
dc.titlePerceptions of customer satisfaction, switching costs and customer retention: An empirical study of basic and advanced Internet banking users in Hong Kongen_US
dc.typePeer Reviewed Journal Articleen_US
item.fulltextNo Fulltext-
crisitem.author.deptDepartment of Business Administration-
Appears in Collections:Business Administration - Publication
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