Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.11861/5031| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Dr. WONG Chi Bo, Brian | en_US |
| dc.date.accessioned | 2018-03-19T08:48:55Z | - |
| dc.date.available | 2018-03-19T08:48:55Z | - |
| dc.date.issued | 2011 | - |
| dc.identifier.citation | Global Journal of Management and Business Research, Feb 2011, vol. 11(2), pp. 56-66. | en_US |
| dc.identifier.issn | 0975-5853 | - |
| dc.identifier.uri | http://hdl.handle.net/20.500.11861/5031 | - |
| dc.language.iso | en | en_US |
| dc.relation.ispartof | Global Journal of Management and Business Research | en_US |
| dc.title | Perceptions of customer satisfaction, switching costs and customer retention: An empirical study of basic and advanced Internet banking users in Hong Kong | en_US |
| dc.type | Peer Reviewed Journal Article | en_US |
| item.fulltext | No Fulltext | - |
| crisitem.author.dept | Department of Business Administration | - |
| Appears in Collections: | Business Administration - Publication | |
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