To, W. M.
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To, W. M.
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Results 1-2 of 2
| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2016 | Service co-creation in social media: An extension of the theory of planned behavior | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |
| 2 | 2016 | A customer-dominant logic on service recovery and customer satisfaction | Dr. CHEUNG Fung Yi, Millissa ; To, W. M. | Peer Reviewed Journal Article |