Department of Business Administration
Results 1-2 of 2
| Issue Date | Title | Author(s) | Type | |
|---|---|---|---|---|
| 1 | 2009 | Service quality in Hong Kong: Wet markets vs supermarkets | Dr. LEE Bernard ; Bougoure, Ursula | Peer Reviewed Journal Article |
| 2 | 2008 | Service quality: A study of retail service encounters in Hong Kong | Dr. LEE Bernard ; Bougoure, Ursula | Conference Paper |