A dynamic framework for managing negative customer engagement

Author(s)
Date Issued
2023
Conference
Citation
Ng, Mark (2023 Jan 5-6). A dynamic framework for managing negative customer engagement. SIBR 2023 Conference (Archive) On Interdisciplinary Business & Economics Research. Tokyo. https://www.sibresearch.org/past-2023-tokyo.html.
URI
Type
Conference Paper
Availability at HKSYU Library
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