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How do Chinese employees react to psychological contract violation?
Date Issued
2016
Journal
ISSN
1090-9516
Citation
Journal of World Business, Sept 2016, vol. 51(5), pp. 815-825.
Type
Peer Reviewed Journal Article
Abstract
Psychological contract violation (PCV) is employee negative emotions aroused by employers not delivering their promises. Past studies have used Social Exchange Theory to explain the effects of PCV on employee responses specified in the EVLN (i.e., Exit, Voice, Loyalty and Neglect) model. The present study argues that Activation Theory may also be applied to explain employee responses to PCV for Chinese employees due to the specific role of emotions in Chinese culture. Both theories receive some supports in a Chinese employee sample (n = 439). Results and implications are discussed.
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