What really matters? An exploratory study on perceived effectiveness, actual practice and determinants of advocacy in social work

Abstract

This article presented empirical information to explore and examine the advocacy activities conducted by social workers in Hong Kong. The effectiveness of the advocacy activities as perceived by the social workers are measured and matched with the actual practice. Reasons for undertaking advocacy are collected. The determinants of advocacy include: recognition of the importance of empowerment and relationship building between social workers and service users, helping service users exercise their rights and broaden their life options are instrumental in driving advocacy efforts. The sense of guilt is also a contributing factor behind certain advocacy activities. The importance of research and education in advocacy are emphasized.