Burnout and duration of service among Chinese voluntary workers

Abstract

A survey study conducted among 226 Chinese voluntary workers in Hong Kong showed that satisfaction with voluntary work, integration into the voluntary institution, and burnout syndromes contributed to volunteers' expected duration of service. Regression analyses also showed that different sets of variables predicted different spans of expected duration of service. Work satisfaction was the most salient predictor for expected duration of service from six months to ten years. Lack of personal accomplishment predicted expected duration of service for six to twelve months, whereas emotional exhaustion and depersonalization influenced volunteers' expectation to continue in the service for five to ten years.