Blurring public and private behaviors in public space: Policy challenges in the use and improper use of the cell phone

Abstract

This study examines issues arising from the popular social use of the cell phone. Data were collected in one of the world’s leaders in adopting the telephone, Hong Kong. Findings of a general survey show that the use of cell phones has gained tremendous social popularity. Cell phones extend the traditional wired telephony and replaced paging services. Second, improper uses of the cell phone in public places are on the rise. Complaints of respondents focus on the “loud talk,” the “ringing,” and the “widespread discourteous uses” that blur the boundary between public and private behaviors. Third, “self-discipline” is the favored solution; and the government should formulate public policies regarding the improper use of the cell phone.