Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11861/10704
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dc.contributor.authorDr. WAN Yau Ni, Jennyen_US
dc.date.accessioned2025-02-11T06:38:33Z-
dc.date.available2025-02-11T06:38:33Z-
dc.date.issued2025-
dc.identifier.citationLanguage Symposium 2025: Generative Artificial Intelligence (GenAI) and Digital Genre, 2025.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.11861/10704-
dc.language.isoenen_US
dc.titleHow do hotel managers and GenAI apologise differently for hotel customers' online complaints?en_US
dc.typePresentationen_US
dc.relation.conferenceLanguage Symposium 2025: Generative Artificial Intelligence (GenAI) and Digital Genreen_US
item.fulltextNo Fulltext-
crisitem.author.deptDepartment of English Language and Literature-
Appears in Collections:English Language & Literature - Publication
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