The 4th Forum on Applied Linguistics

Email Alert RSS Feed

Details

Conference title
The 4th Forum on Applied Linguistics
 
Venue
Guangdong University
 
Start date
03-12-2016
 
End date
04-12-2016
 

Publications


Results 1-1 of 1

Issue DateTitleAuthor(s)Type
12016"How to sound nice and helpful?" managing communication skills in telephone service encounter by L2 customer service representativesDr. WAN Yau Ni, Jenny Conference Paper