11th International Business Information Management Association (IBIMA) Conference

Conference title
11th International Business Information Management Association (IBIMA) Conference
 
Type
Conference
 

Publications



Results 1-1 of 1

Issue DateTitleAuthor(s)Type
12009The moderating effect of switching costs on the customer satisfaction-retention link: Retail Internet banking service in Hong KongDr. WONG Chi Bo, Brian ; Mula, Joseph M. Peer Reviewed Journal Article; Conference Paper