11th International Business Information Management Association (IBIMA) Conference
Conference title
11th International Business Information Management Association (IBIMA) Conference
Venue
Cairo, Egypt
Start date
04-01-2009
End date
06-01-2009
Type
Conference
Results 1-1 of 1
Issue Date | Title | Author(s) | Type | |
---|---|---|---|---|
1 | 2009 | The moderating effect of switching costs on the customer satisfaction-retention link: Retail Internet banking service in Hong Kong | Dr. WONG Chi Bo, Brian ; Mula, Joseph M. | Conference Paper |