Name
Lau, Theresa
 
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Publications

Results 1-3 of 3

Issue DateTitleAuthor(s)Type
12005The role of trust in customer relationship management: An example to financial services industryDr. LAW Chui Chui, Monica ; Wong, Y. H. ; Lau, Theresa Peer Reviewed Journal Article
22003From customer relationship management to customer‐managed relationship: Unraveling the paradox with a co‐creative perspectiveDr. LAW Chui Chui, Monica ; Lau, Theresa ; Wong, Y. H. Peer Reviewed Journal Article
32001Information technology and the work environment -- Does IT change the way people interact at work?Lau, Theresa ; Wong, Y. H. ; Chan, K. F. ; Dr. LAW Chui Chui, Monica Peer Reviewed Journal Article