Dr. MO Yuen-han, KittyKittyDr. MO Yuen-hanCheung, Chun-Sing JohnsonChun-Sing JohnsonCheungHo, Chun YuChun YuHoNg, Ho Hei ElvisHo Hei ElvisNg2025-07-102025-07-102025The British Journal of Social Work, 2025, vol. 55(4), pp. 1928-1948.1468-263X0045-3102http://hdl.handle.net/20.500.11861/11019This study examines the relationship between digital self-efficacy, general self-efficacy, and technology usage among social service practitioners. An online survey questionnaire was sent to social service practitioners and the results indicated a positive relationship between the three variables. In addition, general and digital self-efficacy differed according to the educational level. Moreover, digital self-efficacy has a greater effect on technology usage than general self-efficacy. Additionally, a digital self-efficacy measurement scale was validated for use in the social services sector. This study covers a wide range of social service areas and provides a comprehensive understanding of the technology usage.enPeer Reviewed Journal Article10.1093/bjsw/bcaf018