Prof. LEUNG Wing Chi, LouisLouisProf. LEUNG Wing ChiZhang, RenwenRenwenZhang2019-02-282019-02-282017Telematics and Informatics, Feb. 2017, vol. 34(1), pp. 385-396.0736-5853http://hdl.handle.net/20.500.11861/5604This study draws on the work/family border theory to investigate the role of information communication technology (ICT) use at home in shaping the characteristics of work/family borders (i.e. flexibility and permeability) and consequently influencing individuals’ perceived work-family conflict, technostress, and level of telecommuting. Data were collected from a probability sample of 509 information workers in Hong Kong who were not self-employed. The results showed that the more that people used ICT to do their work at home, the greater they perceived their work/family borders flexible and permeable. Interestingly, low flexibility and high permeability, rather than the use of ICT at home, had much stronger influences on increasing, in particular, family-to-work conflict. As expected, work-to-family conflict was significantly and positively associated with technostress. Results also showed that the telecommuters tended to be older, had lower family incomes, used ICT frequently at home, and had a permeable boundary that allowed work to penetrate their home domain. The theoretical and practical implications are discussed.enPeer Reviewed Journal Article10.1016/j.tele.2016.06.001