Dr. WAN Yau Ni, JennyJennyDr. WAN Yau Ni2024-05-032024-05-032017Wan, Y. N. (2017 Jun 30). Tourism discourse analysis: International travelers’ e-complaints, and e-response letters from management group of Hong Kong 5-stars hotels on TripAdvisor. The Third International Conference on Linguistics and Language Studies, Hong Kong.http://hdl.handle.net/20.500.11861/9771enConference Paper