"Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversations

Dr. WAN Yau Ni, JennyJennyDr. WAN Yau Ni2018-04-282018-04-282017In Proceedings of the International Conference: Doing research in applied linguistics 3 / English in South-East Asia Conference 2017 (pp. 338-359).http://sola.kmutt.ac.th/dral2017/proceedings/5-6Additional/338-359_Maam,%20let%20me%20tell%20you%20our%20story_Wan%20Yau%20Ni.pdfhttp://hdl.handle.net/20.500.11861/5120Online Accessen"Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversationsConference Paper