Dr. WAN Yau Ni, JennyJennyDr. WAN Yau Ni2026-03-122026-03-122008Wan, Y. N. (29 Mar 2008). Exchanging interpersonal meaning in call centre conversations. First Faculty of Communication Postgraduate Research Symposium, The Hong Kong Polytechnic University.http://hdl.handle.net/20.500.11861/26974enConference Paper