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Dr. WAN Yau Ni, Jenny
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Showing results 8 to 17 of 17
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Issue Date
Title
Author(s)
Type
2024
Graduation resources in news discourse: Calls for the British Museum to return Chinese cultural artefacts
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2024
Hospitality discourse on social media: Evaluating online complaints and service recovery for luxury hotels
Dr. WAN Yau Ni, Jenny
; Forey, Gail
Peer Reviewed Journal Article
2023
Insurance discourse analysis: Identifying register variables and generic stages in English cross-border complaint calls
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2023
Investigating writer's stance in university academic group discussions
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2017
"Maam, let me tell you our story": Analyzing interpersonal relationship and recount structure in American-Filipino call centre complaint conversations
Dr. WAN Yau Ni, Jenny
Conference Paper
2018
Peer assessment in ELT: A critical evaluation of peer review written by L2 learners in a private university in Hong Kong
Dr. WAN Yau Ni, Jenny
Presentation
10-Apr-2015
Professional discourse analysis: Specific language features in telephone communication breakdown
Dr. WAN Yau Ni, Jenny
Conference Paper
2023
Research on voice quality in call center discourse: Validating reliability through interrater agreement and Praat
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2023
Structuring logical relations in workplace English telephone negotiation
Dr. WAN Yau Ni, Jenny
Peer Reviewed Journal Article
2019
University e-learning platform: Exploring patterns of lexical stance markers in online group discussion
Dr. WAN Yau Ni, Jenny
Presentation