Browsing by Author Dr. CHEUNG Fung Yi, Millissa


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Issue DateTitleAuthor(s)Type
2018Beyond exchange and prosocial motives, is altruistic helping a valid motive for organizational citizenship behavior?Dr. CHEUNG Fung Yi, Millissa ; Dr. PENG Zhengmin, Kelly ; Wong, Chi-Sum Peer Reviewed Journal Article
2011Customer involvement and perceptions: The moderating role of customer co-productionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2016A customer-dominant logic on service recovery and customer satisfactionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2015Do task and relation-oriented customers co-create a better quality of service? An empirical study of customer-dominant logicDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2017The effect of organizational responses to service failures on customer satifaction perceptionDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2013Explore how Chinese consumers evaluate retail service quality and satifactionDr. CHEUNG Fung Yi, Millissa ; To, W. M. ; Tam, Joyce F. Y. Peer Reviewed Journal Article
2019An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2012Factors that influence the level of problem gambling: A Macao caseDr. CHEUNG Fung Yi, Millissa ; Lai, Terence T. M. ; Wong, Chi-Sum Peer Reviewed Journal Article
2012How does customer motivational orientation affect satisfaction?Dr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2019How personality traits, employee incompetence and consumer similarity influence shoplifting behaviorBai, Yin ; Wu, Wei-Ping ; Dr. CHEUNG Fung Yi, Millissa Peer Reviewed Journal Article
2017The influence of the propensity to trust on mobile users' attitudes toward in-app advertisements: An extension of the theory of planned behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2012Leader-member exchange and employee work outcomes in Chinese firms: The mediating role of job satisfactionDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
2014Leader-member exchange and industrial relations climate: Mediating role of participatory management in ChinaDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
2010Management commitment to service quality and organizational outcomesDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2013The mediating role of perceived organizational support in the effects of interpersonal and informational justice on organizational citizenship behaviorsDr. CHEUNG Fung Yi, Millissa Peer Reviewed Journal Article
2011Participatory management and employee work outcomes: The moderating role of supervisor-subordinate guanxiDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping Peer Reviewed Journal Article
2008Relationships of organizational justice and organizational identification: The mediating effects of perceived organizational support in Hong KongDr. CHEUNG Fung Yi, Millissa ; Dr. LAW Chui Chui, Monica Peer Reviewed Journal Article
2016Service co-creation in social media: An extension of the theory of planned behaviorDr. CHEUNG Fung Yi, Millissa ; To, W. M. Peer Reviewed Journal Article
2014Supervisor attribution of subordinates' organizational citizenship behavior motivesDr. PENG Zhengmin, Kelly ; Dr. CHEUNG Fung Yi, Millissa ; Wong, Chi-Sum Peer Reviewed Journal Article
2009Supervisor-subordinate guanxi and employee work outcomes: The mediating role of job satisfactionDr. CHEUNG Fung Yi, Millissa ; Wu, Wei-Ping ; Chan, Allan K. K. ; Wong May M. L. Peer Reviewed Journal Article