Browsing by Author Bougoure, Ursula

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)Type
2009Service quality in Hong Kong: Wet markets vs supermarketsDr. LEE Bernard ; Bougoure, Ursula Peer Reviewed Journal Article
2008Service quality: A study of retail service encounters in Hong KongDr. LEE Bernard ; Bougoure, Ursula Conference Paper